INFORMATION AND DOCUMENTS

5. Quality and navigability of website? 

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6. Quality and clarity of our quote?

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7. Quality of our forms, cards, agreements?

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8. Quality of completed Diary Notes and the Daily Checklist?

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9. Value & benefit of an Emergencies Handbook for the sitter? 

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10. Clarity of information relating to our policies & procedures?

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11. Clarity of information on our rates?

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12. Clarity of our invoicing?

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13. Quality of our communications (emails, telephone)?

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SITTER'S PERFORMANCE

14. Was sitter punctual for Meet & Greet?

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15. Was sitter's appearance professional during Meet & Greet?

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16. Sitter was informative, and answered questions?

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17. Sitter made effort to bond with pet(s) at Meet & Greet.

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18. Overall impression of sitter after the Meet & Greet.

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19. Reliability and punctuality of sitter's scheduled visits?

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SERVICE EVALUATION

20. Quality of pet care services?

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21. Quality of home care services?

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22. Crime-deterrent value of our services?

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OVERALL IMPRESSION

23. About our integrity, honesty, and trustworthiness?

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24. About our professionalism?

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25. About our Quality Assurance and Standards of Excellence?

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26. Did Loving Paws & House Sitting meet your expectations?

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27. Would you recommend our services?

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28. Value for money for our services?

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TESTIMONIAL / REFERENCE

29. Would you be willing to provide a testimonial for our website or a reference for your sitter to include in his/her work binder?

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OTHER COMMENTS

30.  

Please give us your suggestions or comments on how we could improve, or provide any details about any question to which you responded "No" or "Fair"or "Poor"?

LP&HS RESPONSE

31. Would you like us to respond to any concern you raised on this form? If yes, please be sure to include your name or email address above.

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